When the media reports on public infrastructure projects, it is rarely favorable. Indeed, more often than not, the causes for the reporting are increasing costs, delays or even complete project failures. Exceptionally few public infrastructure projects are completed within the planned time and the estimated budget. In the following article, we explain, why this is the case and how effective project management can help. 

Anybody with project experience knows, that the result is always only as good as the team behind it. But no team is perfect. Just like people, groups are constantly developing. The success of a project is closely related to this process. The 5 phases of team development according to Tuckman are an excellent model for understanding how team dynamics influence your project work.  

Where there are interactions between companies and customers there are inconsistencies resulting in customer complaints. The proper internal handling of these complaints is of significant importance for the success of a company. With the help of project management software, you can optimize your internal complaint management and add value to your after-sales processes.